Client Onboarding & Web QA – My Local Ads
Client: My Local Ads
Role: Onboarding & Operations Coordinator
Timeline: 2023 – Present
Tools Used: Go High Level (GHL), Google Ads, GLSA, Trello, Slack, Webflow/WordPress
Project Overview:
My Local Ads manages digital marketing for small businesses, including Google Ads and Google Local Services Ads (GLSA). As new clients joined, their setup required detailed technical onboarding and follow-up monitoring. The company also needed web QA support to ensure client sites were functioning as expected post-design.
My Contribution:
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Set up client accounts on Go High Level (GHL) and created corresponding Google Ads + GLSA profiles
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Ensured all onboarding requirements (business licenses, insurance, photos, etc.) were collected and submitted
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Monitored ad accounts weekly for issues such as underperformance, certificate expirations, or policy flags
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Followed up with clients to provide missing compliance documents or content
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Coordinated with web designers and tested client websites to ensure functionality, mobile responsiveness, and content accuracy
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Flagged poor-performing accounts for deeper analysis by the ad team
Impact:
✅ Onboarded and launched ad systems for 20+ clients across multiple industries
✅ Prevented ad account suspension by proactively resolving policy or compliance issues
✅ Reduced client launch delays by streamlining the account setup and document collection process
✅ Ensured better user experience by catching design flaws and content gaps in websites before handoff
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